
ODR Mission is now part of PUCAR Mission
ODR Mission is now part of PUCAR Mission
ODR Mission is now part of PUCAR Mission
ODR Mission is now part of PUCAR Mission
ODR Mission is now part of PUCAR Mission
Since 2023 our ODR mission, started in 2018, is now a part of the PUCAR mission to transform dispute resolution both in informal and formal systems.
Since 2023 our ODR mission, started in 2018, is now a part of the PUCAR mission to transform dispute resolution both in informal and formal systems.
Since 2023 our ODR mission, started in 2018, is now a part of the PUCAR mission to transform dispute resolution both in informal and formal systems.
Since 2023 our ODR mission, started in 2018, is now a part of the PUCAR mission to transform dispute resolution both in informal and formal systems.
Since 2023 our ODR mission, started in 2018, is now a part of the PUCAR mission to transform dispute resolution both in informal and formal systems.
Enabling an Online Dispute Resolution Ecosystem
Enabling an Online Dispute Resolution Ecosystem
Enabling an Online Dispute Resolution Ecosystem
Enabling an Online Dispute Resolution Ecosystem
Enabling an Online Dispute Resolution Ecosystem
Agami is a non-profit that works closely to nurture entrepreneurship transforming dispute resolution. Between 2018 and 2024 Agami worked to develop the ODR (Online Dispute Resolution) ecosystem, so as to enable more citizens and businesses to resolve disputes equitably, efficiently, and at scale. Today, the ODR provider ecosystem consists of over 20 start-ups providing dispute resolution services, and over 100 enterprises and counting, that’ve implemented ODR within their organization. Agami has helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.
Agami is a non-profit that works closely to nurture entrepreneurship transforming dispute resolution. Between 2018 and 2024 Agami worked to develop the ODR (Online Dispute Resolution) ecosystem, so as to enable more citizens and businesses to resolve disputes equitably, efficiently, and at scale. Today, the ODR provider ecosystem consists of over 20 start-ups providing dispute resolution services, and over 100 enterprises and counting, that’ve implemented ODR within their organization. Agami has helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.
Agami is a non-profit that works closely to nurture entrepreneurship transforming dispute resolution. Between 2018 and 2024 Agami worked to develop the ODR (Online Dispute Resolution) ecosystem, so as to enable more citizens and businesses to resolve disputes equitably, efficiently, and at scale. Today, the ODR provider ecosystem consists of over 20 start-ups providing dispute resolution services, and over 100 enterprises and counting, that’ve implemented ODR within their organization. Agami has helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.
Agami is a non-profit that works closely to nurture entrepreneurship transforming dispute resolution. Between 2018 and 2024 Agami worked to develop the ODR (Online Dispute Resolution) ecosystem, so as to enable more citizens and businesses to resolve disputes equitably, efficiently, and at scale. Today, the ODR provider ecosystem consists of over 20 start-ups providing dispute resolution services, and over 100 enterprises and counting, that’ve implemented ODR within their organization. Agami has helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.
Agami is a non-profit that works closely to nurture entrepreneurship transforming dispute resolution. Between 2018 and 2024 Agami worked to develop the ODR (Online Dispute Resolution) ecosystem, so as to enable more citizens and businesses to resolve disputes equitably, efficiently, and at scale. Today, the ODR provider ecosystem consists of over 20 start-ups providing dispute resolution services, and over 100 enterprises and counting, that’ve implemented ODR within their organization. Agami has helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.
Overview of ODR in India
Overview of ODR in India
Overview of ODR in India
Overview of ODR in India
Overview of ODR in India
If you’re new to ODR start here.
If you’re new to ODR start here.
If you’re new to ODR start here.
If you’re new to ODR start here.
If you’re new to ODR start here.
History of ODR in India
History of ODR in India
History of ODR in India
History of ODR in India
History of ODR in India
if you want to learn about India's successful ODR movement read below
if you want to learn about India's successful ODR movement read below
if you want to learn about India's successful ODR movement read below
if you want to learn about India's successful ODR movement read below
if you want to learn about India's successful ODR movement read below
“As the world goes digital, dispute resolution must follow suit. ODR is not just an idea whose time has come – it is a necessity for modern businesses”
“As the world goes digital, dispute resolution must follow suit. ODR is not just an idea whose time has come – it is a necessity for modern businesses”
“As the world goes digital, dispute resolution must follow suit. ODR is not just an idea whose time has come – it is a necessity for modern businesses”
“As the world goes digital, dispute resolution must follow suit. ODR is not just an idea whose time has come – it is a necessity for modern businesses”
“As the world goes digital, dispute resolution must follow suit. ODR is not just an idea whose time has come – it is a necessity for modern businesses”
Taking Disputes Online
Taking Disputes Online
Taking Disputes Online
Taking Disputes Online
Taking Disputes Online
ODR forces us to reimagine dispute resolution from justice administered in a courtroom to a service that can be availed of anywhere. It shifts the focus from adversarial court procedures to collaborative, mediated solutions. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration
ODR forces us to reimagine dispute resolution from justice administered in a courtroom to a service that can be availed of anywhere. It shifts the focus from adversarial court procedures to collaborative, mediated solutions. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration
ODR forces us to reimagine dispute resolution from justice administered in a courtroom to a service that can be availed of anywhere. It shifts the focus from adversarial court procedures to collaborative, mediated solutions. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration
ODR forces us to reimagine dispute resolution from justice administered in a courtroom to a service that can be availed of anywhere. It shifts the focus from adversarial court procedures to collaborative, mediated solutions. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration
ODR forces us to reimagine dispute resolution from justice administered in a courtroom to a service that can be availed of anywhere. It shifts the focus from adversarial court procedures to collaborative, mediated solutions. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration
Agami launched the ODR initiative in December 2018 to nurture the ODR ecosystem by accelerating ODR startups, creating demand amongst business, society and government, and unlocking resources of all types.
Agami launched the ODR initiative in December 2018 to nurture the ODR ecosystem by accelerating ODR startups, creating demand amongst business, society and government, and unlocking resources of all types.
Agami launched the ODR initiative in December 2018 to nurture the ODR ecosystem by accelerating ODR startups, creating demand amongst business, society and government, and unlocking resources of all types.
Agami launched the ODR initiative in December 2018 to nurture the ODR ecosystem by accelerating ODR startups, creating demand amongst business, society and government, and unlocking resources of all types.
Agami launched the ODR initiative in December 2018 to nurture the ODR ecosystem by accelerating ODR startups, creating demand amongst business, society and government, and unlocking resources of all types.
20+
20+
ODR Start-ups
75+
75+
ODR Enabled Enterprises
5K+
5K+
ODR Handbook Downloads
"Agami recognized that online dispute resolution could address pendency and resolution mistrust more exponentially than just focusing on fixing the courts. They've then played an instrumental role to painstakingly build the ecosystem and movement to make ODR a reality. Three years down it has become a reality.”
"Agami recognized that online dispute resolution could address pendency and resolution mistrust more exponentially than just focusing on fixing the courts. They've then played an instrumental role to painstakingly build the ecosystem and movement to make ODR a reality. Three years down it has become a reality.”
"Agami recognized that online dispute resolution could address pendency and resolution mistrust more exponentially than just focusing on fixing the courts. They've then played an instrumental role to painstakingly build the ecosystem and movement to make ODR a reality. Three years down it has become a reality.”
"Agami recognized that online dispute resolution could address pendency and resolution mistrust more exponentially than just focusing on fixing the courts. They've then played an instrumental role to painstakingly build the ecosystem and movement to make ODR a reality. Three years down it has become a reality.”
"Agami recognized that online dispute resolution could address pendency and resolution mistrust more exponentially than just focusing on fixing the courts. They've then played an instrumental role to painstakingly build the ecosystem and movement to make ODR a reality. Three years down it has become a reality.”
Akshetha Ashoka
Co-Founder (SAMA)
"Agami is responsible for building the ODR Movement in India - from a dream to tangible impact."
"Agami is responsible for building the ODR Movement in India - from a dream to tangible impact."
"Agami is responsible for building the ODR Movement in India - from a dream to tangible impact."
"Agami is responsible for building the ODR Movement in India - from a dream to tangible impact."
"Agami is responsible for building the ODR Movement in India - from a dream to tangible impact."
Chittu Nagarajan
Global ODR Pioneer
Our Thoughts on ODR
Our Thoughts on ODR
Download the ODR Handbook
Download the ODR Handbook
Download the ODR Handbook
Download the ODR Handbook
Download the ODR Handbook
First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.
First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.
First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.
First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.
First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.





Handbook Partners
Handbook Partners
Handbook Partners
Handbook Partners
A Full History of ODR
How Online Dispute Resolution spread in IndiaODR

ODR Handbook
Agami in association with NITI Aayog and Omidyar Network India, and ably supported by Ashoka Innovators for the Public, ICICI Bank, Trilegal, Dalberg, Dvara Research, and NIPFP have launched the ODR Handbook – an information guide to accelerate the adoption of ODR by businesses.
Learn More
ODR: A Business Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!
Playback the recorded meeting

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.
Triggering the Demand
With the movement underway and ODR solutions taking shape and growing in their capabilities, we looked to the demand side, and partnered with Vahura, to expand the ecosystem further with an Enterprise Leaders’ Circle – triggering businesses to innovate with ODR in house and to create the appetite and market that our community of innovators can service.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.
The ODR Initiative is born!
It all began with the E-ADR Challenge in partnership with ICICI Bank in January 2019. Recognizing the power of technology and trusted mechanisms of Alternative Dispute Resolution (ADR) to resolve millions of disputes expediently and efficiently, Agami (then Vayam) in partnership with ICICI Bank conceptualized a national E-ADR Challenge. The purpose of the E-ADR Challenge was to identify and accelerate powerful innovations that can transform the future of dispute resolution in India. Agami launched the Challenge overview and specifications to invite inputs from the legal, business, technology, and dispute resolution communities.
Now we Make Justice
Now we Make Justice
Join our ODR Community (Autonomy) on Whatsapp. Write to [email protected]
Now we Make Justice
Now we Make Justice
Join our ODR Community (Autonomy) on Whatsapp. Write to [email protected]
Now we Make Justice
Now we Make Justice
Join our ODR Community (Autonomy) on Whatsapp. Write to [email protected]
A Full History of ODR
A Full History of ODR
How Online Dispute Resolution spread in IndiaODR
How Online Dispute Resolution spread in IndiaODR
April 2021: ODR Handbook
Summary of ODR in India




ODR Handbook
ODR Handbook
Agami in association with NITI Aayog and Omidyar Network India, and ably supported by Ashoka Innovators for the Public, ICICI Bank, Trilegal, Dalberg, Dvara Research, and NIPFP have launched the ODR Handbook – an information guide to accelerate the adoption of ODR by businesses.
Learn More
April 2021: ODR Handbook
ODR: A Business Priority
ODR: A Business Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!
April 2021: ODR Handbook
Aug 2020: ODR - A Business Priority
June 2020: ODR - A National Priority

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!
April 2020: ODR Week

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .
November 2019: Autonomy 2.0

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.
July 2019: Autonomy

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.
June 2019: Triggering the Demand
Triggering the Demand
With the movement underway and ODR solutions taking shape and growing in their capabilities, we looked to the demand side, and partnered with Vahura, to expand the ecosystem further with an Enterprise Leaders’ Circle – triggering businesses to innovate with ODR in house and to create the appetite and market that our community of innovators can service.
May 2019: Finding the Innovators!

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.
February 2019: E - ADR Challenge Launch

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.
January 2019: ODR Initiative is Born
The ODR Initiative is born!
It all began with the E-ADR Challenge in partnership with ICICI Bank in January 2019. Recognizing the power of technology and trusted mechanisms of Alternative Dispute Resolution (ADR) to resolve millions of disputes expediently and efficiently, Agami (then Vayam) in partnership with ICICI Bank conceptualized a national E-ADR Challenge. The purpose of the E-ADR Challenge was to identify and accelerate powerful innovations that can transform the future of dispute resolution in India. Agami launched the Challenge overview and specifications to invite inputs from the legal, business, technology, and dispute resolution communities.
A Full History of ODR
How Online Dispute Resolution spread in IndiaODR


ODR Handbook
Agami in association with NITI Aayog and Omidyar Network India, and ably supported by Ashoka Innovators for the Public, ICICI Bank, Trilegal, Dalberg, Dvara Research, and NIPFP have launched the ODR Handbook – an information guide to accelerate the adoption of ODR by businesses.
Learn More
ODR: A Business Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!
Playback the recorded meeting

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR: A National Priority
Spurred by the success of ODR Week in introducing the ODR community in India to the world, Agami in association with NITI Aayog and Omidyar Network India brought together senior members of the Judiciary, Government and Businesses to identify pathways to recognize the full potential of ODR in India. See the five key insights here and key takeaways here. What emerged were key insights and a multi-stakeholder agreement to work collaboratively to ensure efforts are taken to scale online dispute resolution in India. See the five key insights here and key takeaways here!

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

ODR Week 2020
Just as Autonomy 3.0 geared towards exploring developing capacity for nationwide ODR was around the corner, COVID19 hit India. Agami along with the Autonomy community came together for the largest (and open) weeklong online ODR meetup yet. The themes ranged from showcasing ODR solutions to identifying use cases for ODR to discussing building capacity for ODR in India. Watch the series here .

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy 2.0
Agami hosted a two-day autonomy 2.0 during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroot networks, global pioneers, and start-ups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR opportunities in India was also released and key insights from the session can be accessed here.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.

Autonomy: The ODR Community Emerges
Entrepreneurs, experts and enthusiasts of ODR came together to form “Autonomy”: a group to accelerate the ODR movement in India. This powerful collective meets every quarter to advance the ODR ecosystem in India and are on a common platform together for continuous engagement and knowledge sharing amongst the community.
Triggering the Demand
With the movement underway and ODR solutions taking shape and growing in their capabilities, we looked to the demand side, and partnered with Vahura, to expand the ecosystem further with an Enterprise Leaders’ Circle – triggering businesses to innovate with ODR in house and to create the appetite and market that our community of innovators can service.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

Finding the Innovators!
The finalists pitched their solution to a remarkable group of five Jury members chaired by Justice BN Srikrishna who determined which team would drive the development of a model E-ADR Institution. At the end of a day-long deliberation, they selected a venture founded and led by a group of then final year law students at NUJS – ODRWays (now SAMA) as the winner! The other finalists were Centre for Online Resolution of Disputes (CORD) and Resolve Disputes Online (RDO). In addition to the finalists, the Challenge saw the emergence of 8 lasting coalitions of partners and the birth of the ODR Community.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.

E - ADR Challenge Launch
After receiving community inputs, Agami in partnership with ICICI Bank launched the E-ADR Challenge – inviting applications from across the world. The Challenge was framed simply as building an E-ADR Institution that can combine the best of technology and ADR to resolve disputes at scale. 60 teams from India and abroad participated in the Challenge. The process enabled participants to collaborate and create coalitions to build solutions.
The ODR Initiative is born!
It all began with the E-ADR Challenge in partnership with ICICI Bank in January 2019. Recognizing the power of technology and trusted mechanisms of Alternative Dispute Resolution (ADR) to resolve millions of disputes expediently and efficiently, Agami (then Vayam) in partnership with ICICI Bank conceptualized a national E-ADR Challenge. The purpose of the E-ADR Challenge was to identify and accelerate powerful innovations that can transform the future of dispute resolution in India. Agami launched the Challenge overview and specifications to invite inputs from the legal, business, technology, and dispute resolution communities.